Keynotes and workshops

Practical talks about AI, software, sales systems, and building faster.

I speak to founder groups, sales teams, technical communities, and business audiences that want useful frameworks, real examples, and energy without hype.

Speaking topics

Vibe coding with engineering judgment

How to use AI to move faster while still making sound architecture and product decisions.

AI for business operations

Where AI fits in day-to-day workflows, how to spot useful automation, and how to avoid theater.

Sales outreach at scale

How better data, scoring, and messaging can turn outbound from a volume game into a system.

Audience takeaways

Clear frameworks

  • How to decide what AI should and should not do
  • How to scope software projects that actually ship
  • How to turn repeatable sales work into a process

Real examples

Sessions can draw from building SnapSuite, LeadScore AI, Cloudflare-based products, and public vibe coding projects.

Education first

My sessions teach. Each one gives the audience a framework, a checklist, or a set of habits they can use on Monday, whatever software they run.

My companies are where the examples come from, not the subject of the talk. They are why I can speak from the inside about how trade businesses schedule, quote, invoice, and get paid, and how sales teams decide who to call next.

What organizers can count on

  • No sales pitch and no hard close
  • No product demo by default. Any session works without one.
  • Take-home checklists or worksheets for sessions and workshops
  • Title, abstract, learning objectives, and bio in your format on request

Track 1 · SnapSuite track

Running a Trade Business

For trade associations and chapters (HVAC and HRAI, plumbing, electrical, garage door, landscape and snow), contractor groups, and the accountants, bookkeepers and enrolled agents who serve trade clients.

Theme: Everything that happens between the first call and the final payment, and how to keep the books clean along the way.

Talk 1A

From Call to Completed Job: Scheduling, Dispatch and Quoting Habits for Busy Trade Shops

For: Trade business owners, office managers and dispatchers
Length: 20 to 30 min chapter talk, or a 45 to 60 min session

In most trade shops, the job isn't what eats the week. It's the admin around the job: calls that never became appointments, techs waiting on the next address, quotes that sat in someone's truck for three days. This session walks through the full first call to completed job flow and shows where work usually leaks, whether you run on paper, a whiteboard, spreadsheets or software. You'll leave with a simple operating rhythm for intake, scheduling, dispatch and quoting that fits a small or mid-size shop.

  • A one-page map of the call to completion flow, with the handoffs where jobs, materials and money most often go missing
  • Practical rules for the dispatch board: priority jobs, unassigned work, and waiting on materials vs ready to go
  • How to turn quotes around faster using the templates you already have
  • A short checklist for evaluating any scheduling or field-service tool, including when not to add software

Talk 1B

Job Done, Money In: Closing the Gap Between the Work and the Payment

For: Trade business owners and office staff
Length: 45 to 60 min session or workshop

Finishing the job is only half the work. Getting paid is the other half, and it's often where cash flow breaks. This session covers the path from completed work order to invoice to payment: why invoices go out late, why they get disputed, and what well-run shops do differently. It's practical and tool-agnostic, built around the everyday questions owners ask: what's incomplete, what's ready to invoice, and what's still outstanding?

  • The ready to invoice test: what a work order needs before it can become a clean invoice
  • Habits that shorten the time between job completion and invoice sent
  • A weekly 15-minute review of incomplete jobs, uninvoiced work and outstanding balances
  • How cleaner records during the year make tax time easier with your accountant

Talk 1C

From the Job Site to QuickBooks: Getting Clean Records from Trade-Contractor Clients

For: Enrolled agents, CPAs, bookkeepers and tax preparers who serve trade contractors (for example NAEA chapters and state EA societies). Fits a practice management track.
Length: 45 to 60 min webinar or chapter meeting

Trade contractors often keep their customer and invoice records in field-service apps, on paper or in spreadsheets, and that makes year-end work harder for the people who do their books and taxes. This session explains how contractor operations data can flow into QuickBooks, what an accountant or EA can review on the QuickBooks side, where that flow commonly breaks, and what to ask contractor clients to do each month. The guidance is vendor-neutral. The one live example uses a field-service tool that pushes customers and invoices to QuickBooks. This is not a tax-law session, and the software shown is not accounting software.

  • How a contractor's day-to-day work (jobs, work orders, invoices) turns into records you can use
  • Where customer and invoice data typically breaks between field software and QuickBooks, and how to spot it
  • Questions to ask a trade client about how they schedule, quote and invoice, and what those answers tell you about their books
  • A month-to-month record-keeping checklist to hand to contractor clients

The whole SnapSuite track

All three talks with who they're for, the lengths that work, and related videos. Every session is education first, with no product demo unless you ask for one.

Track 2 · LeadScore AI track

AI-Assisted Lead Generation and Scoring

For sales teams, B2B companies, manufacturers and distributors, sales leadership groups, chambers and business associations.

Theme: Deciding who deserves the next call, and using AI to prepare reps without replacing their judgment.

Talk 2A

Lead Scoring Is a Prioritization Problem: Deciding Who Gets Your Next Call

For: Sales leaders, founders and B2B sales reps
Length: 30 to 45 min keynote, or a 60 min session

Most sales teams don't need more activity. They need better priorities. Automation makes it easy to send more messages, but volume without context is just noise. This session reframes lead scoring as a way to spend limited selling time on the right accounts, at the right moment, with the right context. It covers the signals that matter (fit, reachability, engagement and timing) and how to tell whether your scoring is actually working.

  • The four signal families behind a useful score: fit, contactability, engagement and timing
  • Why a score has to explain itself before reps will trust it
  • How to measure whether higher-scored leads actually convert better, against your own baseline
  • Where automation should prepare reps and where it should stay out of the way

Talk 2B

A Score Needs a Reason: Building Explainable AI Prospecting Your Reps Will Trust

For: Sales operations, revenue leaders and B2B marketing teams
Length: 90 min to half-day workshop, or a 60 min session

A score you can't explain is a score your reps will ignore. This session is a hands-on look at designing an AI-assisted prospecting workflow: defining your ideal customer profile, choosing scoring weights and disqualifiers, writing plain-English reasons a rep can read out loud on a call, and handling the times a rep disagrees with the machine. It also covers the guardrails: recency decay, opt-outs and do-not-contact as a hard stop.

  • A worksheet for turning your ideal customer profile into scoring criteria and disqualifiers
  • How to write score explanations that are useful on a live call
  • How to treat rep overrides as data instead of noise
  • Compliance and consent guardrails no score is allowed to override

Talk 2C

AI-Assisted Outbound for Manufacturers and B2B Sellers, Without Becoming Spam

For: Manufacturers, distributors, industrial and B2B sales teams, trade-show and association sales audiences
Length: 45 to 60 min session or panel contribution

Industrial and B2B sellers are being told AI will do their outbound for them. This session takes a grounded view. It covers what AI does well (research, list clean-up, first-draft personalization, prioritization) and what still needs a human (judgment, relationships, the actual conversation). It closes with a simple way to pilot AI-assisted prospecting on a small list before rolling it out to a whole team.

  • Where AI saves reps time before the first call: research, validation and context
  • Why human beats bot: AI should carry the repetitive work, not impersonate the rep
  • How to cut tool sprawl (death by a thousand tabs) so context stays with the lead
  • A small-sample pilot plan with clear success measures

The whole LeadScore AI track

All three talks with who they're for, the lengths that work, and related videos. Every session is education first, with no product demo unless you ask for one.

All speaking topics

Running a Trade Business

SnapSuite track: call to completed job, job done to money in, and job site to QuickBooks.

See the track

AI-Assisted Lead Generation and Scoring

LeadScore AI track: prioritization, explainable scores, and outbound without the spam.

See the track

AI for Business Operations

Where AI fits in day-to-day workflows, how to spot useful automation, and how to avoid theater.

See the topics

VibeCode 2 Profit

Vibe coding with engineering judgment, and building the smallest system that proves the point.

See the topics

Session formats

Keynote

30 to 45 min plus Q&A. Frameworks and stories, no product demo.

Chapter or association meeting talk

20 to 30 min plus Q&A. Built for dinner or breakfast chapter meetings.

Educational session or breakout

45 to 60 min. Includes a take-home checklist or worksheet.

Workshop

90 min to half day. Hands-on: people map their own workflow or scoring criteria.

Webinar

45 to 60 min. Live or recorded, with slides and a checklist.

Panel

As scheduled. Trade operations, AI in sales, founder and builder topics.

Audiences and logistics

Audiences

  • Trade associations and chapters: HVAC and refrigeration (for example HRAI chapters), plumbing, electrical, garage door, landscape and snow, contractor and renovator groups
  • Accountants, bookkeepers, tax preparers and enrolled agents who serve trade clients (for example NAEA chapters and state EA societies)
  • Sales teams, sales leadership and B2B companies, including manufacturers and distributors
  • Founder, small-business and technology communities

Logistics

  • In person or virtual. Details on request.
  • Projector or screen with HDMI, and a microphone for larger rooms
  • Theatre or classroom seating for talks, tables for workshops
  • Digital checklist or worksheet provided
Reach out for rates and availability

Bios

Short bio (about 60 words)

Dwain Browne is a Toronto-based founder and software architect with 25+ years across software, sales, operations and entrepreneurship. He is Founder and CEO of SnapSuite, operations and payments software for skilled-trade businesses, and LeadScore AI, an AI lead-scoring and outreach platform. He speaks to operators, sales teams and advisors about using software to run a tighter business, without the hype.

Long bio (about 230 words)

Dwain Browne is a Toronto-based founder, builder and speaker who builds software companies that help people work smarter, sell better and get paid faster.

His career started in graphic design, moved into website development and then into running his own website design company. That work introduced him to the skilled trades. He saw how much of the work in contracting, HVAC, plumbing, electrical and garage door businesses still ran on paper, phone calls, disconnected tools and manual follow-up, and that became the foundation for SnapSuite. SnapSuite is operations and payments software that helps trade businesses handle scheduling, quoting, work orders, invoicing and getting paid. SnapSuite has been selling software to contractors and service businesses since 2018.

Selling SnapSuite showed him a second problem: cold outreach and lead prioritization took far too much manual work. His team built its own scoring system to decide which prospects deserved the next call. That system became LeadScore AI, which ranks leads against a company's ideal customer profile and explains each score in plain English.

Dwain has worked with law firms, trade associations, trade companies, contractor and plumbing businesses, enterprise software teams and medical companies. He also founded Affordly, a personal-finance app, and VibeCode 2 Profit, a free community that teaches people to build and launch AI-powered software. He shares live builds and business lessons on his YouTube channel. His companies operate under SnapSuite Technologies Inc.

Press kit and one-sheet

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